Primaviaje Travel and Tours
Data Privacy Policy
Effective Date: October 20, 2023
Primaviaje Travel and Tours ("we," "us," or "our") is committed to protecting the privacy of your personal data. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website ([Insert Website URL]), book a service, or otherwise interact with us.
1. Information We Collect
We collect information primarily to process your bookings and provide you with travel services. The types of personal data we may collect include:
* Identity Data: Name, date of birth, gender, nationality, passport details, or other government-issued IDs.
* Contact Data: Postal address, email address, and telephone numbers.
* Financial Data: Credit card/payment details (collected securely and processed by a third-party payment processor; we do not store full payment card details).
* Booking Data: Travel itinerary, accommodation details, special requests (e.g., dietary needs, accessibility requirements), and booking history.
* Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, operating system, and other technology on the devices you use to access our website.
* Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use your personal data for the following purposes:
Service Provision: To process and manage your travel bookings, including flights, hotels, tours, and transport.
Communication: To send you booking confirmations, updates about your travel itinerary, and respond to your inquiries.
Personalization: To tailor our service offerings and recommendations to your preferences.
Payment Processing: To process payments for the services you purchase.
Legal Compliance: To comply with legal obligations, such as border control requirements or government-mandated reporting.
Marketing (with consent): To send you promotional materials, newsletters, and special offers that may interest you (you can opt-out at any time).
Website Improvement: To analyze website usage and improve the functionality and content of our website.
3. Disclosure of Your Information
We may share your personal data with the following parties, only to the extent necessary to provide the services you requested or as required by law:
Travel Suppliers: Airlines, hotels, tour operators, car rental companies, and other third-party service providers essential for fulfilling your booking.
Payment Processors: Secure third-party financial institutions to handle payment transactions.
Legal and Regulatory Authorities: When legally required, such as in response to a court order or government investigation.
Affiliates/Partners: Business partners or service providers who assist us in operating our business and website (under strict confidentiality agreements).
4. Data Security
Primaviaje Travel and Tours implements technical and organizational security measures designed to prevent accidental loss, unauthorized access, alteration, or disclosure of your personal data. These measures include:
Using Secure Socket Layer (SSL) encryption for data transmission on our website.
Restricting access to your personal data only to employees and partners who have a legitimate business need.
Regularly reviewing and updating our security practices.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Rights
Depending on your location and applicable data protection laws, you may have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data (subject to legal obligations).
Object to or restrict the processing of your data.
Withdraw consent at any time where we rely on consent to process your data.
To exercise any of these rights, please contact us using the details below.
7. Cookies
Our website uses "cookies" and similar technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can set your browser to refuse all or some browser cookies, but this may affect website functionality.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact the Data Protection Officer for Primaviaje Travel and Tours at:
Email: Primaviaje@gmail.com Address: Rm 200, Cuenca Bldg. San Juan St. Bacolod City Phone:09227842657
9. Changes to this Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on our website, and the "Effective Date" will be updated. We encourage you to review this policy periodically.
primaviajetours.com
San Juan St., Rm. 200, Cuenca-Gonzaga Building
Bacolod City 6100
Phone: (+63)9227842657
Mobile:
E-Mail: inquiry@primaviajetours.com